This Privacy Policy describes how Keenons Energy & Environmental Services Ltd trading as KEES Ltd ("KEES", "we", "us") collects and uses personal information when you visit our website (kees.co.uk and esos.kees.co.uk) or get in touch about our services. We're committed to handling your data lawfully and transparently in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Keenons Energy & Environmental Services Ltd trading as KEES Ltd is a UK-registered company, company number 12107089, with registered office at Second Floor, 3 Liverpool Gardens, Worthing, West Sussex, BN11 1TF. We provide ESOS compliance and energy management consultancy services.
For data-protection questions or to exercise your rights under UK GDPR, contact us at kiro@kees.co.uk or by post at the address above.
What information we collect
When you visit our website, we collect:
- Analytics data via Google Analytics 4 (measurement ID G-S4L5JRCWNK): pages viewed, session duration, approximate geographic location (city level), device type, and referral source. This data is aggregated and pseudonymous — we do not identify individual visitors from analytics alone.
- Cookie consent state, stored in your browser's local storage to remember whether you accepted analytics tracking.
When you contact us via a form on our website or by direct email, we collect:
- Your name, work email, company name, and any message content you provide.
- Form submission metadata (timestamp, source page) to help us route enquiries.
When you book a scoping call via our Calendly scheduling page, we collect:
- Your name, email, and any answers to scheduling questions, plus the date and time of the booking.
Why we collect it and our legal basis
| Purpose | Data used | Legal basis (UK GDPR) |
|---|---|---|
| Responding to your enquiry | Name, email, company, message | Legitimate interest (responding to a person who has actively contacted us) |
| Scheduling a meeting | Calendly booking data | Legitimate interest / contract preparation |
| Analytics to improve the website | GA4 data | Consent (only collected if you accept analytics cookies) |
| Marketing emails | Your email (if you opt in) | Consent |
Who we share it with
We use the following third-party services to operate the website and respond to enquiries. Each is bound by its own UK-GDPR-compliant data processing agreement:
- Google LLC — Google Analytics 4 and Google Tag Manager for website analytics and tag management. Google processes data in the US under approved transfer mechanisms.
- Formspree, Inc. — form submission backend. When you submit a form on our website, your details are sent through Formspree before reaching our inbox.
- Calendly LLC — scheduling and booking management.
- Cloudflare, Inc. — content delivery and hosting for esos.kees.co.uk. Cloudflare processes log data such as IP addresses for security and performance.
- Webflow, Inc. — hosting for kees.co.uk (the main site).
We do not sell your personal information. We do not share it with anyone else for marketing purposes.
How long we keep it
- Enquiry data (form submissions and emails): retained for 24 months from last contact, then deleted.
- Calendar bookings: retained for 24 months from last contact.
- Analytics data: retained by Google Analytics for 14 months (default GA4 retention; we have not extended this).
Your rights
Under UK GDPR you have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data (subject to any legal retention obligations).
- Object to processing, or restrict processing in certain circumstances.
- Withdraw consent for any processing based on consent (e.g. analytics, marketing emails).
- Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe we've handled your data unlawfully.
To exercise any of these rights, email kiro@kees.co.uk. We'll respond within one month.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top reflects the most recent change. Material changes will be announced on the website.
Questions about your data?
Email Kiro directly and we'll respond within one month, as required under UK GDPR.